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I can't sign to the Cloud. Can I access it online by-passing the Adobe App?
Yes, you can sign in to Adobe Document Cloud online.
Open this link https://cloud.acrobat.com and sign in with your Adobe ID (email address) and the password.
Once you are logged in, go to Files tab.
At the left, click on Document Cloud under the Storage.
Then you can view the all the files you have saved in there.
Let us know if you need any help or have any question.