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How to un-share a PDF file which got shared accidentally?

New Here ,
Nov 26, 2017

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How do I unshare a document? Please advise as the document has been accidentally shared to the wrong recipient and the contents of the document is confidential

You can remove the file which you have uploaded to  the Document Cloud Storage. To manage the file refer to Manage and work with your files stored in Adobe Document Cloud

And sadly, there isn't much that can be done to cease the recipient's access to the document.

Hope this helps and clarifies.

- Anand Sri.

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Acrobat.com Cloud Storage, Adobe Send, Fill & Sign

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How to un-share a PDF file which got shared accidentally?

New Here ,
Nov 26, 2017

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How do I unshare a document? Please advise as the document has been accidentally shared to the wrong recipient and the contents of the document is confidential

You can remove the file which you have uploaded to  the Document Cloud Storage. To manage the file refer to Manage and work with your files stored in Adobe Document Cloud

And sadly, there isn't much that can be done to cease the recipient's access to the document.

Hope this helps and clarifies.

- Anand Sri.

TOPICS
Acrobat.com Cloud Storage, Adobe Send, Fill & Sign

Views

1.2K

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Nov 26, 2017 0
Adobe Employee ,
Nov 27, 2017

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Hello lionelt75225665,

As per the description above, you want to unshare a file which you shared accidentally with the wrong recipient, Is that correct?

Sadly, once the file is sent, you cannot retrieve it back, as there is no such option available. To manage the files stored in the Document Cloud, you can refer to Manage and work with your files stored in Adobe Document Cloud

Hope this helps, and let us know if you need more assistance.

Regards,

Anand Sri.

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Nov 27, 2017 0
New Here ,
Nov 27, 2017

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If unsharing was not an option, is there a workaround to prevent or cease the recipient's access to the document? e.g. deleting the file? Please advise.

Thanks.

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Nov 27, 2017 0
Adobe Employee ,
Nov 29, 2017

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You can remove the file which you have uploaded to  the Document Cloud Storage. To manage the file refer to Manage and work with your files stored in Adobe Document Cloud

And sadly, there isn't much that can be done to cease the recipient's access to the document.

Hope this helps and clarifies.

- Anand Sri.

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Nov 29, 2017 0
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