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How to use the Adobe PDFPack services?

New Here ,
Jan 31, 2018 Jan 31, 2018

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Ho un abbonamento per talune app di Adobe.

Per organizzare pagine, tagliare etc., non essendo la funzione immediatamente fruibile, ho cliccato come da banner un'opzione "aggiorna", poi però sono stato indirizzato a assistenza clienti, e poi, che si deve fare? A questo punto vi è terminologia inglese molto tecnica e francamente non ho trovato nessuna opzione per l'aggiornamento che mi consenta di fare il taglio delle pagine.

Grazie di un riscontro.

Stefano

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Adobe Employee , Jan 31, 2018 Jan 31, 2018

Hello Stephen,

We apologize for the inconvenience caused, as per the description above, you are not able to Edit the PDF file as it's directing you to a Customer Support page, Is that correct?

The record shows that you have an active subscription to Adobe PDFPack on your current Adobe ID, with this you can easily create, combine, sign, and send PDF files online. You can also convert PDF files into editable Word or Excel files. But you cannot edit PDF files with Adobe PDF Pack. You need Acrobat DC

...

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Adobe Employee ,
Jan 31, 2018 Jan 31, 2018

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Hello Stephen,

We apologize for the inconvenience caused, as per the description above, you are not able to Edit the PDF file as it's directing you to a Customer Support page, Is that correct?

The record shows that you have an active subscription to Adobe PDFPack on your current Adobe ID, with this you can easily create, combine, sign, and send PDF files online. You can also convert PDF files into editable Word or Excel files. But you cannot edit PDF files with Adobe PDF Pack. You need Acrobat DC to edit PDF files. See Adobe Acrobat Pro DC: PDF converter, convert PDFs from anywhere.

Use the services through the URL https://cloud.acrobat.com/convertpdf with your Adobe ID and password on a browser like Chrome, or Firefox, or Safari.

You can also use the services with the free desktop version of Adobe Reader DC, just "sign-in" with your current Adobe ID and password in Adobe Reader DC, download Adobe Reader DC from Adobe - Adobe Acrobat Reader DC Distribution

For troubleshooting, you may refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Feel free to update this discussion in case you need further assistance.

Regards,

Anand Sri.

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