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I am not able to convert my pdf to doc - I sign in but when I click on the 'export pdf' button nothing happens

New Here ,
Nov 12, 2018

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I am not able to convert my pdf to doc - I sing in but when i click on the'export pdf' button there are no choices available - nothing appears

Hi Merrynw,

Sorry for the delay.

As mentioned, that when you click on the "Export PDF" it doesn't give any response. So does it happen when you try exporting the document using desktop application Adobe Reader DC or through the Document Cloud web?

Follow the steps mentioned below, to activate the subscription.

1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

4- For detailed description of how to use the Export PDF service, you may refer to- Using Adobe Export PDF

You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

Let us know if it still doesn't work.

Regards,

Akanchha

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ExportPDF

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I am not able to convert my pdf to doc - I sign in but when I click on the 'export pdf' button nothing happens

New Here ,
Nov 12, 2018

Copy link to clipboard

Copied

I am not able to convert my pdf to doc - I sing in but when i click on the'export pdf' button there are no choices available - nothing appears

Hi Merrynw,

Sorry for the delay.

As mentioned, that when you click on the "Export PDF" it doesn't give any response. So does it happen when you try exporting the document using desktop application Adobe Reader DC or through the Document Cloud web?

Follow the steps mentioned below, to activate the subscription.

1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

4- For detailed description of how to use the Export PDF service, you may refer to- Using Adobe Export PDF

You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

Let us know if it still doesn't work.

Regards,

Akanchha

TOPICS
ExportPDF

Views

69

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 12, 2018 0
New Here ,
Nov 13, 2018

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Is there an answer to this question?

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Nov 13, 2018 0
Adobe Employee ,
Nov 15, 2018

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Hi Merrynw,

Sorry for the delay.

As mentioned, that when you click on the "Export PDF" it doesn't give any response. So does it happen when you try exporting the document using desktop application Adobe Reader DC or through the Document Cloud web?

Follow the steps mentioned below, to activate the subscription.

1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

4- For detailed description of how to use the Export PDF service, you may refer to- Using Adobe Export PDF

You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Let us know if it still doesn't work.

Regards,

Akanchha

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