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I am paying for the membership Export PDF but it is not working.

New Here ,
Jan 20, 2018

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I am paying for the membership Export PDF but it is not working. I have already tried to log out and log in again, but still it's not working. When I try to do this, I get the message that I have to buy this product. But I have already purchase it

Hi J.v,

Sorry for the delay in response.

Are you still experiencing the issue to access the service?

Adobe Export PDF is an Adobe Document Cloud service that you can access online here https://cloud.acrobat.com/exportpdf  or via the Adobe Acrobat Reader desktop or mobile application.

You can install the Adobe Acrobat Reader DC desktop application from here Adobe - Adobe Acrobat Reader DC Distribution

Make sure that you use the same Adobe ID(email address) to sign in that you used to purchase the service.

Let us know if you need any further assistance.

Regards,

Meenakshi

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I am paying for the membership Export PDF but it is not working.

New Here ,
Jan 20, 2018

Copy link to clipboard

Copied

I am paying for the membership Export PDF but it is not working. I have already tried to log out and log in again, but still it's not working. When I try to do this, I get the message that I have to buy this product. But I have already purchase it

Hi J.v,

Sorry for the delay in response.

Are you still experiencing the issue to access the service?

Adobe Export PDF is an Adobe Document Cloud service that you can access online here https://cloud.acrobat.com/exportpdf  or via the Adobe Acrobat Reader desktop or mobile application.

You can install the Adobe Acrobat Reader DC desktop application from here Adobe - Adobe Acrobat Reader DC Distribution

Make sure that you use the same Adobe ID(email address) to sign in that you used to purchase the service.

Let us know if you need any further assistance.

Regards,

Meenakshi

TOPICS
ExportPDF

Views

103

Likes

Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 20, 2018 0
New Here ,
Jan 20, 2018

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Same Here - How do access program.  How do I Export a PDF.  How do I get to program.  Click download button and it offers free trials???

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Jan 20, 2018 0
Adobe Employee ,
Feb 28, 2018

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Hi J.v,

Sorry for the delay in response.

Are you still experiencing the issue to access the service?

Adobe Export PDF is an Adobe Document Cloud service that you can access online here https://cloud.acrobat.com/exportpdf  or via the Adobe Acrobat Reader desktop or mobile application.

You can install the Adobe Acrobat Reader DC desktop application from here Adobe - Adobe Acrobat Reader DC Distribution

Make sure that you use the same Adobe ID(email address) to sign in that you used to purchase the service.

Let us know if you need any further assistance.

Regards,

Meenakshi

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Feb 28, 2018 1
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