I am trying to combine two PDF files, but it says that they are not supported?

[davidl15314590]

I am trying to combine two PDF files, but it says that they are not supported? I scanned them from my printer and can open them with Adobe Reader??? Not sure how I'm not able to combine two PDF files.

[try67 · Accepted solution]

What is the exact text of the error message you're seeing?

In Reader, look under File - Properties - Security. What does it say there? Is there a security policy applied to these files?

Can you share these files (or similar ones that have the same issue) with us (via a website like Dropbox, Google Drive, Adobe Cloud, etc.)?

[David26403612j6ts]

I have the same problem. The files that are flagged are found on my OneDrive at https://1drv.ms/u/s!AmXeIP5m6ox-jzehH7RhxNUwliDh?e=nUk1Er

David Bearden

[David26403612j6ts]

never mind

[MeenakshiNegi]

Hi David26403612j6ts,

Thank you for reaching out.

We have checked the files that you have shared above. and we were able to combine those files without any issues.

Please let us know if you are still experiencing issues combining those PDFs.

Thanks,

Meenakshi

[Anthony29267591idun]

hello im trying to combine 2 pdf files can you please help me?

[Test Screen Name]

Anthony, what problem do you have when using the paid-for Acrobat Online service to combine these 2 files? If you get an error message, please share it with us.