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I am trying to upgrade and use the "combine" function, but it keeps telling me to contact customer support for help. Please help! Thanks

New Here ,
Mar 15, 2018

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I am trying to upgrade and use the "combine" function, but it keeps telling me to contact customer support for help. Please help!

Thanks

Hello Helenw,

As per the description above, you want to upgrade the current Adobe ExportPDF subscription to Adobe PDFPack to get the combine multiple documents into one PDF, Is that correct?

In order to upgrade, you have to place a new order of Adobe PDFPack and have to unsubscribe for Adobe ExportPDF service, to unsubscribe, please refer to Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

You may also contact the Adobe support team through Contact Customer Care I have also shared the direct contact details of Adobe support through private message, please check your email inbox.

To know more about Adobe PDFPack, please refer to FAQ | Adobe Export PDF, Document Cloud

Feel free to update this discussion for any further assistance.

Regards,

Anand Sri.

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Acrobat.com Cloud Storage, Adobe Send, ExportPDF, PDF Pack

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I am trying to upgrade and use the "combine" function, but it keeps telling me to contact customer support for help. Please help! Thanks

New Here ,
Mar 15, 2018

Copy link to clipboard

Copied

I am trying to upgrade and use the "combine" function, but it keeps telling me to contact customer support for help. Please help!

Thanks

Hello Helenw,

As per the description above, you want to upgrade the current Adobe ExportPDF subscription to Adobe PDFPack to get the combine multiple documents into one PDF, Is that correct?

In order to upgrade, you have to place a new order of Adobe PDFPack and have to unsubscribe for Adobe ExportPDF service, to unsubscribe, please refer to Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

You may also contact the Adobe support team through Contact Customer Care I have also shared the direct contact details of Adobe support through private message, please check your email inbox.

To know more about Adobe PDFPack, please refer to FAQ | Adobe Export PDF, Document Cloud

Feel free to update this discussion for any further assistance.

Regards,

Anand Sri.

TOPICS
Acrobat.com Cloud Storage, Adobe Send, ExportPDF, PDF Pack

Views

144

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 15, 2018 0
Adobe Employee ,
Mar 15, 2018

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Hello Helenw,

As per the description above, you want to upgrade the current Adobe ExportPDF subscription to Adobe PDFPack to get the combine multiple documents into one PDF, Is that correct?

In order to upgrade, you have to place a new order of Adobe PDFPack and have to unsubscribe for Adobe ExportPDF service, to unsubscribe, please refer to Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

You may also contact the Adobe support team through Contact Customer Care I have also shared the direct contact details of Adobe support through private message, please check your email inbox.

To know more about Adobe PDFPack, please refer to FAQ | Adobe Export PDF, Document Cloud

Feel free to update this discussion for any further assistance.

Regards,

Anand Sri.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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