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I am unable to save pdf documents scanned from another device using acrobat reader DC

New Here ,
Aug 18, 2017

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I am unable to save pdf documents scanned from another device using acrobat reader DC. What could this problem be. I never had any problems with a free version of reader, but after downloading the version capable of converting to word and excel documents I now cannot save documents scanned in pdf format from another device?  why is this happening??

I rebuilt the program and all is working fine..

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I am unable to save pdf documents scanned from another device using acrobat reader DC

New Here ,
Aug 18, 2017

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I am unable to save pdf documents scanned from another device using acrobat reader DC. What could this problem be. I never had any problems with a free version of reader, but after downloading the version capable of converting to word and excel documents I now cannot save documents scanned in pdf format from another device?  why is this happening??

I rebuilt the program and all is working fine..

TOPICS
ExportPDF

Views

138

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 18, 2017 0
Adobe Employee ,
Aug 20, 2017

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Hi Douglask,

As you have mentioned above, that you are not able to save the scanned document. So could you please confirm what exactly happening when you are trying to save? Is there any error message that's appearing on screen during save?

Are you following the similar steps as explained in help document Scan documents to PDF, Adobe Acrobat ?

Let us know the workflow that you follow, to help you in this.

Regards,

Akanchha

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Aug 20, 2017 0
New Here ,
Aug 21, 2017

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I rebuilt the program and all is working fine..

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Aug 21, 2017 0
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