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I can't add to my Cloud files

New Here ,
Oct 23, 2018

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I have just installed an Adobe Acrobat DC reader, &, unlike previous readers I've had, this app doesn't have the button to put PDF documents in my Document Cloud file.  Is there another way to do this, or is there a reason I don't have the button?

Hi Scovil,

As you have mentioned above that you have installed Adobe Acrobat Reader DC and do not see the Document Cloud file option there?

So is it the Document Cloud is not available at let hand side file menu or you are just not able to see the files under it?

Because, with the latest update there isn't any changes to the Document Cloud file storage. It should be available in the file menu list.

Can you please Sign In in the application and see if that's giving an option to see the Document Cloud storage? Also, share the screenshot of the "Home" screen of your desktop application.

For testing purpose, you may check the same online once- Adobe Document Cloud

Regards,

Akanchha

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Acrobat.com Cloud Storage

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I can't add to my Cloud files

New Here ,
Oct 23, 2018

Copy link to clipboard

Copied

I have just installed an Adobe Acrobat DC reader, &, unlike previous readers I've had, this app doesn't have the button to put PDF documents in my Document Cloud file.  Is there another way to do this, or is there a reason I don't have the button?

Hi Scovil,

As you have mentioned above that you have installed Adobe Acrobat Reader DC and do not see the Document Cloud file option there?

So is it the Document Cloud is not available at let hand side file menu or you are just not able to see the files under it?

Because, with the latest update there isn't any changes to the Document Cloud file storage. It should be available in the file menu list.

Can you please Sign In in the application and see if that's giving an option to see the Document Cloud storage? Also, share the screenshot of the "Home" screen of your desktop application.

For testing purpose, you may check the same online once- Adobe Document Cloud

Regards,

Akanchha

TOPICS
Acrobat.com Cloud Storage

Views

131

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 23, 2018 0
Adobe Employee ,
Oct 23, 2018

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Hi Scovil,

As you have mentioned above that you have installed Adobe Acrobat Reader DC and do not see the Document Cloud file option there?

So is it the Document Cloud is not available at let hand side file menu or you are just not able to see the files under it?

Because, with the latest update there isn't any changes to the Document Cloud file storage. It should be available in the file menu list.

Can you please Sign In in the application and see if that's giving an option to see the Document Cloud storage? Also, share the screenshot of the "Home" screen of your desktop application.

For testing purpose, you may check the same online once- Adobe Document Cloud

Regards,

Akanchha

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Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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