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I cannot access the Adobe PDF Services. I just see a white page with a rotating circle border.

New Here ,
Oct 06, 2017 Oct 06, 2017

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I cannot access the Adobe PDF Services. I just see a white page with a rotating circle border.

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Adobe Employee ,
Oct 06, 2017 Oct 06, 2017

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Hi Francescob,

As per the description above, you are not able to access the Adobe PDF services online, Is that correct?

Please refer to the following KB doc and Adobe forum thread for troubleshooting Unable to use Adobe PDF services  Link: https://forums.adobe.com/thread/2033960

Can't connect to Adobe.com online service  Link: https://helpx.adobe.com/x-productkb/multi/troubleshoot-cant-connect-online-service.html

Resolve connection errors with Adobe Creative Cloud and Creative Suite applications  Link: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

Hope this helps, and keep us posted with the results.

Regards,

Anand Sri.

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