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I cannot export PDF file. I Have the Adobe Export PDF plan paid up

New Here ,
Sep 18, 2017 Sep 18, 2017

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I cannot export PDF file. I Have the Adobe Export PDF plan paid up

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Adobe Employee ,
Sep 18, 2017 Sep 18, 2017

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Hi Paull

As I understand from the description above, you are not able to use the Adobe Export PDF services, Is that correct?

Please sign in to your account at https://cloud.acrobat.com/exportpdf with your Adobe ID and password, and use the services. More about Adobe ExportPDF: Using Adobe Export PDF

You may also download the free desktop version of Adobe Reader and can use the services of Adobe ExportPDF.

To download Adobe Reader: Adobe - Adobe Acrobat Reader DC Distribution

If this does not help , please share a screenshot of the error you get while using the Adobe ExportPDF services: How to share a document link: https://forums.adobe.com/docs/DOC-7161

* Note: Please sign in with your Adobe ID and password in Adobe Reader.

Keep us posted with the results.

Regards,

Anand Sri.

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New Here ,
Sep 18, 2017 Sep 18, 2017

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Correct

Sent from my iPhone

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Adobe Employee ,
Sep 18, 2017 Sep 18, 2017

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Hi Paull,

Please try the above-mentioned troubleshooting steps, and keep us posted with the results.

Regards,

Anand Sri.

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