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I cannot open my Adobe PDF pack, it says i did not purchase yet I have my renewal receipt

New Here ,
Sep 07, 2017

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I go in and I cannot locate the purchase just the order number and charge to my credit card

Hi Lisat,

As I understand, you are not able to locate the Adobe PDFPack service you have on your Adobe ID, Is that correct?

The record shows that you have an active subscription of Adobe PDFpack on your Adobe ID.

Use our online services i.e. Sign in to Adobe Document Cloud at https://cloud.acrobat.com/convertpdf with your Adobe ID and password.

You may also use the free desktop version of Adobe Reader to use the services, to download Reader DC: Adobe - Adobe Acrobat Reader DC Distribution

More about Adobe PDFPack: How to Use Adobe PDF Pack

Hope this helps.

Regards,

Anand Sri.

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I cannot open my Adobe PDF pack, it says i did not purchase yet I have my renewal receipt

New Here ,
Sep 07, 2017

Copy link to clipboard

Copied

I go in and I cannot locate the purchase just the order number and charge to my credit card

Hi Lisat,

As I understand, you are not able to locate the Adobe PDFPack service you have on your Adobe ID, Is that correct?

The record shows that you have an active subscription of Adobe PDFpack on your Adobe ID.

Use our online services i.e. Sign in to Adobe Document Cloud at https://cloud.acrobat.com/convertpdf with your Adobe ID and password.

You may also use the free desktop version of Adobe Reader to use the services, to download Reader DC: Adobe - Adobe Acrobat Reader DC Distribution

More about Adobe PDFPack: How to Use Adobe PDF Pack

Hope this helps.

Regards,

Anand Sri.

TOPICS
ExportPDF

Views

102

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 07, 2017 0
Adobe Employee ,
Sep 07, 2017

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Hi Lisat,

As I understand, you are not able to locate the Adobe PDFPack service you have on your Adobe ID, Is that correct?

The record shows that you have an active subscription of Adobe PDFpack on your Adobe ID.

Use our online services i.e. Sign in to Adobe Document Cloud at https://cloud.acrobat.com/convertpdf with your Adobe ID and password.

You may also use the free desktop version of Adobe Reader to use the services, to download Reader DC: Adobe - Adobe Acrobat Reader DC Distribution

More about Adobe PDFPack: How to Use Adobe PDF Pack

Hope this helps.

Regards,

Anand Sri.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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