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I cant modify my pdf files

New Here ,
Nov 13, 2018

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What happened to my Adobe?

I can no longer modify, save and email my documents?

Hi Edwardg,

Sorry to hear about the trouble.

Could you please confirm the application you are working on? Is it a desktop application Adobe Reader DC or Acrobat DC?

Looking at your account information, we found that you are a subscriber of Adobe Acrobat DC subscription. Make sure you are working on right application.

Apart from that you may check the following-

  • Keep your Acrobat DC up to date, Open Acrobat>Help>Check for update
  • Sign Out and Sign In once in the application.
  • If there is any error message appears while editing the document, then help us with the screenshot.

Regards,

Akanchha

TOPICS
Acrobat.com Cloud Storage, Adobe Send, Fill & Sign

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

I cant modify my pdf files

New Here ,
Nov 13, 2018

Copy link to clipboard

Copied

What happened to my Adobe?

I can no longer modify, save and email my documents?

Hi Edwardg,

Sorry to hear about the trouble.

Could you please confirm the application you are working on? Is it a desktop application Adobe Reader DC or Acrobat DC?

Looking at your account information, we found that you are a subscriber of Adobe Acrobat DC subscription. Make sure you are working on right application.

Apart from that you may check the following-

  • Keep your Acrobat DC up to date, Open Acrobat>Help>Check for update
  • Sign Out and Sign In once in the application.
  • If there is any error message appears while editing the document, then help us with the screenshot.

Regards,

Akanchha

TOPICS
Acrobat.com Cloud Storage, Adobe Send, Fill & Sign

Views

161

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 13, 2018 0
Adobe Employee ,
Nov 14, 2018

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Hi Edwardg,

Sorry to hear about the trouble.

Could you please confirm the application you are working on? Is it a desktop application Adobe Reader DC or Acrobat DC?

Looking at your account information, we found that you are a subscriber of Adobe Acrobat DC subscription. Make sure you are working on right application.

Apart from that you may check the following-

  • Keep your Acrobat DC up to date, Open Acrobat>Help>Check for update
  • Sign Out and Sign In once in the application.
  • If there is any error message appears while editing the document, then help us with the screenshot.

Regards,

Akanchha

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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