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I cant sign a form anymore, as soon as i switch to the the fill and sign function the document goes blank. I switched to safe made and it works perfectly, but in normal operation is doesnt work

New Here ,
Jan 30, 2017

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I cant sign a form anymore, as soon as i switch to the the fill and sign function the document goes blank. I switched to safe made and it works perfectly, but in normal operation is doesnt work

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Fill & Sign

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I cant sign a form anymore, as soon as i switch to the the fill and sign function the document goes blank. I switched to safe made and it works perfectly, but in normal operation is doesnt work

New Here ,
Jan 30, 2017

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I cant sign a form anymore, as soon as i switch to the the fill and sign function the document goes blank. I switched to safe made and it works perfectly, but in normal operation is doesnt work

TOPICS
Fill & Sign

Views

324

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 30, 2017 0
Adobe Employee ,
Jan 30, 2017

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Hi anthonyc65063459,

Could you please confirm the application you are using- Acrobat Reader/ Adobe Acrobat?

Are you referring to Protected Mode when you say safe mode?

Which Operating System is running on the machine?

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Jan 30, 2017 0
Adobe Employee ,
Jan 31, 2017

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This looks like the same issue described in these threads:

Fill & Sign Issues

Fill & Sign does not load the file and displays blank screen

Are you on a Mac or Windows machine?  It sounds like there is something you can do to fix the issue on Windows but maybe not Mac yet.

I would recommend that you respond to one of the Adobe employees in those threads who has reached out to users for further information to diagnose the issue.

Thanks,

Josh

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