i covert my prf to word and continually skips two pages. it is a educational document.

[theodoret50134473]

When I convert my document from PDF I a missing two pages the second and fourth - it is just blank, then the document continues as printed .  Why?

[AnandSri · Accepted solution]

Hello Theodoret,

Sorry for the delayed response and inconvenience caused. As per the description above, while converting a PDF to Word, two pages are getting skipped in the converted Word file, Is that correct?

The record shows that you are subscribed to Adobe ExportPDF services with your current Adobe ID, try exporting the PDF file through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a browser like Chrome, or Firefox, or Safari and see if this brings any difference.

Have you tried any other PDF file? Is it specific to one PDF file? Is it possible to share the PDF file with us so that we can try to replicate the issue at our end?

To share the file, please use Adobe Send feature, upload the file, share the link to files via private message only, How Do I Send Private Message

For troubleshooting, you may refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

let us know how it goes and share your findings.

Regards,

Anand Sri.