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i covert my prf to word and continually skips two pages. it is a educational document.

New Here ,
Mar 06, 2018

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When I convert my document from PDF I a missing two pages the second and fourth - it is just blank, then the document continues as printed .  Why?

Hello Theodoret,

Sorry for the delayed response and inconvenience caused. As per the description above, while converting a PDF to Word, two pages are getting skipped in the converted Word file, Is that correct?

The record shows that you are subscribed to Adobe ExportPDF services with your current Adobe ID, try exporting the PDF file through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a browser like Chrome, or Firefox, or Safari and see if this brings any difference.

Have you tried any other PDF file? Is it specific to one PDF file? Is it possible to share the PDF file with us so that we can try to replicate the issue at our end?

To share the file, please use Adobe Send feature, upload the file, share the link to files via private message only, How Do I Send Private Message

For troubleshooting, you may refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

let us know how it goes and share your findings.

Regards,

Anand Sri.

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i covert my prf to word and continually skips two pages. it is a educational document.

New Here ,
Mar 06, 2018

Copy link to clipboard

Copied

When I convert my document from PDF I a missing two pages the second and fourth - it is just blank, then the document continues as printed .  Why?

Hello Theodoret,

Sorry for the delayed response and inconvenience caused. As per the description above, while converting a PDF to Word, two pages are getting skipped in the converted Word file, Is that correct?

The record shows that you are subscribed to Adobe ExportPDF services with your current Adobe ID, try exporting the PDF file through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a browser like Chrome, or Firefox, or Safari and see if this brings any difference.

Have you tried any other PDF file? Is it specific to one PDF file? Is it possible to share the PDF file with us so that we can try to replicate the issue at our end?

To share the file, please use Adobe Send feature, upload the file, share the link to files via private message only, How Do I Send Private Message

For troubleshooting, you may refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

let us know how it goes and share your findings.

Regards,

Anand Sri.

TOPICS
ExportPDF

Views

75

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 06, 2018 0
Adobe Employee ,
Apr 12, 2018

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Hello Theodoret,

Sorry for the delayed response and inconvenience caused. As per the description above, while converting a PDF to Word, two pages are getting skipped in the converted Word file, Is that correct?

The record shows that you are subscribed to Adobe ExportPDF services with your current Adobe ID, try exporting the PDF file through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a browser like Chrome, or Firefox, or Safari and see if this brings any difference.

Have you tried any other PDF file? Is it specific to one PDF file? Is it possible to share the PDF file with us so that we can try to replicate the issue at our end?

To share the file, please use Adobe Send feature, upload the file, share the link to files via private message only, How Do I Send Private Message

For troubleshooting, you may refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

let us know how it goes and share your findings.

Regards,

Anand Sri.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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