Highlighted

I have a subscription ... but is only showing I have a 'free account'

New Here ,
May 17, 2020

Copy link to clipboard

Copied

I have a 12 month Adobe pdf pack subscription and have been using for 9 months.  For some reason I am no longer able to access and am prompted to 'Subscribe Now'. Technical support have not been able to resolve; they have run the creative cloud cleaner tool. I've cleared browing history in MS Edge and Chrome, opened in incognito mode, logged on using a different computer, but nothing makes a difference.

Please help someone ... I'm desperate for a solution.

TOPICS
Adobe PDF pack

Views

80

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

I have a subscription ... but is only showing I have a 'free account'

New Here ,
May 17, 2020

Copy link to clipboard

Copied

I have a 12 month Adobe pdf pack subscription and have been using for 9 months.  For some reason I am no longer able to access and am prompted to 'Subscribe Now'. Technical support have not been able to resolve; they have run the creative cloud cleaner tool. I've cleared browing history in MS Edge and Chrome, opened in incognito mode, logged on using a different computer, but nothing makes a difference.

Please help someone ... I'm desperate for a solution.

TOPICS
Adobe PDF pack

Views

81

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 17, 2020 0

Have something to add?

Join the conversation
Resources