I have bought an adobe export pdf subscription but cannot find out how to start it up

[williamd92395230]

I have bought an adobe export pdf subscription to work on my Mac but cannot find out how to get it started.

When I try to convert a pdf file to word the screen sends to to a new subscription page but then tells me I am already a subscriber.

Bill

[AkanchhaS · Accepted solution]

Hi Williamd,

We see that you are a subscriber of Export PDF service. Follow the steps mentioned below, to activate the subscription.

1- Export PDF is an online service that you can use online via:  Adobe Document Cloud

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

4- For detailed description of how to use the Export PDF service, you may refer to- Using Adobe Export PDF

You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Let us know if it still doesn't work.

Regards,

Akanchha

[williamd92395230]

Thanks for that. The second option works.

Bill d

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[Daisy 71]

I an not happy with your product please cancel my adobe recently puerhased (yesterday) subscription

walter ferrari

[Daisy 71]

you are no help cancel my subscription and refund any charges

[Daisy 71]

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