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I just ordered an Export subscription, but I now see that its the wrong one and I would like to cancel my order and get a refund. Is this possible

New Here ,
Sep 05, 2018

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I just ordered an Export subscription, but I now see that its the wrong one and I would like to cancel my order and get a refund. Is this possible

Hi Tanners,

Sorry to hear about the trouble.

If you would like to cancel the subscription, you can initiate the cancellation through the account itself. Follow the instructions shared in the help document- Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

If that doesn't help, then you may contact to our support team following the below steps. They will help you with the cancellation.

1- Refer to the link Contact Customer Care

2- Select Account issues

3-  Show me my contact options.

Let us know if it still doesn't work.

Regards,

Akanchha

TOPICS
Acrobat.com Cloud Storage, Adobe Send, ExportPDF, Fill & Sign, PDF Pack

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I just ordered an Export subscription, but I now see that its the wrong one and I would like to cancel my order and get a refund. Is this possible

New Here ,
Sep 05, 2018

Copy link to clipboard

Copied

I just ordered an Export subscription, but I now see that its the wrong one and I would like to cancel my order and get a refund. Is this possible

Hi Tanners,

Sorry to hear about the trouble.

If you would like to cancel the subscription, you can initiate the cancellation through the account itself. Follow the instructions shared in the help document- Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

If that doesn't help, then you may contact to our support team following the below steps. They will help you with the cancellation.

1- Refer to the link Contact Customer Care

2- Select Account issues

3-  Show me my contact options.

Let us know if it still doesn't work.

Regards,

Akanchha

TOPICS
Acrobat.com Cloud Storage, Adobe Send, ExportPDF, Fill & Sign, PDF Pack

Views

140

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 05, 2018 0
Adobe Employee ,
Sep 07, 2018

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Hi Tanners,

Sorry to hear about the trouble.

If you would like to cancel the subscription, you can initiate the cancellation through the account itself. Follow the instructions shared in the help document- Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

If that doesn't help, then you may contact to our support team following the below steps. They will help you with the cancellation.

1- Refer to the link Contact Customer Care

2- Select Account issues

3-  Show me my contact options.

Let us know if it still doesn't work.

Regards,

Akanchha

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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