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I just purchased the Adobe Pack and would like to combine some PDFs into one document. When I go to Tools the "Combine Files" icon still has "Add." When I click on that a dialogue box comes up stating that the product has laray been purchased. How do I

New Here ,
Aug 02, 2017

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I just purchased the Adobe Pack and would like to combine some PDFs into one document.  When I go to Tools the "Combine Files" icon still has "Add."  When I click on that a dialogue box comes up stating that the product has already been purchased.  How do I use it?

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I just purchased the Adobe Pack and would like to combine some PDFs into one document. When I go to Tools the "Combine Files" icon still has "Add." When I click on that a dialogue box comes up stating that the product has laray been purchased. How do I

New Here ,
Aug 02, 2017

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I just purchased the Adobe Pack and would like to combine some PDFs into one document.  When I go to Tools the "Combine Files" icon still has "Add."  When I click on that a dialogue box comes up stating that the product has already been purchased.  How do I use it?

TOPICS
PDF Pack

Views

77

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 02, 2017 0
Adobe Employee ,
Aug 02, 2017

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Hi lkurz,

It seems you are trying to combine files from Adobe Reader 11.

Please login at https://cloud.acrobat.com with your Adobe ID and password then select "Combine Files" in the page.

If you are using Adobe Reader 11 please install the newer version of Adobe Reader DC from Adobe site at https://get.adobe.com/reader/

Please let me know if you still have any issues.

Thank you.

Hisami

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