Highlighted

I keep getting an error "An error occurred while trying to access this service"

New Here ,
May 05, 2017

Copy link to clipboard

Copied

I have internet connectivity, I am able to upload to the cloud to convert from a browser but I am unable to do so from the document.  I get the message: "An error occurred while trying to access this service"

Does anyone know what might be causing this? 

TOPICS
ExportPDF

Views

192

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

I keep getting an error "An error occurred while trying to access this service"

New Here ,
May 05, 2017

Copy link to clipboard

Copied

I have internet connectivity, I am able to upload to the cloud to convert from a browser but I am unable to do so from the document.  I get the message: "An error occurred while trying to access this service"

Does anyone know what might be causing this? 

TOPICS
ExportPDF

Views

193

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 05, 2017 0
Adorobat LATEST
Adobe Employee ,
May 14, 2017

Copy link to clipboard

Copied

Hi all,

I apologize for taking so long in responding to your query.

Could you please let us know if you are still experiencing the issue?

Please confirm if you are trying to access the service in Acrobat Reader application?

What is the version of the application?

You may refer to this link for the same: Identify the product and its version for Acrobat and Reader DC

Does the error message appear with all the documents you try to convert?

Awaiting your response.

-Shivam

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 14, 2017 1
Resources