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I keep receiving a 'Conversion Failure' error message when trying to convert a PDF to doc/docx.

New Here ,
Aug 23, 2018

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I have been trying to convert a .pdf file to .doc.

On my desktop application, it returned an error message saying 'conversion failure'.

My searches on the help forum showed me that I should try using the URL. I did this, and received a 'Conversion Failure' error message (400) again.

I have tried using my desktop application to convert other .pdf files to .doc - these complete successfully. The problem seems specific to this one .pdf file.

Grateful for any advice/guidance.

Hi Stevew,

As you have mentioned that other .pdf files get converted successfully but only one specific file doesn't, so this seems to be a file specific issue which we need to check at our end.

"You can share the file with us via email. And you can send it to the email that is shared via private message. Please do mention your forum thread in the subject"

Also, try the steps suggested in the similar discussion here- Re: Conversion Failure

Regards,

Akanchha

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I keep receiving a 'Conversion Failure' error message when trying to convert a PDF to doc/docx.

New Here ,
Aug 23, 2018

Copy link to clipboard

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I have been trying to convert a .pdf file to .doc.

On my desktop application, it returned an error message saying 'conversion failure'.

My searches on the help forum showed me that I should try using the URL. I did this, and received a 'Conversion Failure' error message (400) again.

I have tried using my desktop application to convert other .pdf files to .doc - these complete successfully. The problem seems specific to this one .pdf file.

Grateful for any advice/guidance.

Hi Stevew,

As you have mentioned that other .pdf files get converted successfully but only one specific file doesn't, so this seems to be a file specific issue which we need to check at our end.

"You can share the file with us via email. And you can send it to the email that is shared via private message. Please do mention your forum thread in the subject"

Also, try the steps suggested in the similar discussion here- Re: Conversion Failure

Regards,

Akanchha

TOPICS
ExportPDF

Views

84

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 23, 2018 0
Adobe Employee ,
Aug 24, 2018

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Hi Stevew,

As you have mentioned that other .pdf files get converted successfully but only one specific file doesn't, so this seems to be a file specific issue which we need to check at our end.

"You can share the file with us via email. And you can send it to the email that is shared via private message. Please do mention your forum thread in the subject"

Also, try the steps suggested in the similar discussion here- Re: Conversion Failure

Regards,

Akanchha

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Aug 24, 2018 0
New Here ,
Sep 21, 2020

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I found that if the file name had a question mark in it, the file would not convert.

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Sep 21, 2020 0
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