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I open my file, go to save as click on reduced file size to make compatible with 8 or higher, I get the error message:
"an error was encountered while processing images"
Could you please confirm the original file format? Right Click on document> Check Document properties.
And what is the version of Adobe Acrobat that you are working on? as I see you have subscription for Adobe Acrobat Pro DC.
As mentioned above to make the file size compatible with 8 or higher, I assume you have an older version of Adobe Acrobat installed.