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I'm unable to reduce the size of PDF

New Here ,
Mar 13, 2017

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I open my file, go to save as click on reduced file size to make compatible with 8 or higher, I get the error message:

"an error was encountered while processing images"

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I'm unable to reduce the size of PDF

New Here ,
Mar 13, 2017

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I open my file, go to save as click on reduced file size to make compatible with 8 or higher, I get the error message:

"an error was encountered while processing images"

Views

614

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 13, 2017 0
Adobe Employee ,
Mar 13, 2017

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Hi zakiyahk60290092,

Could you please confirm the original file format? Right Click on document> Check Document properties.

And what is the version of Adobe Acrobat that you are working on? as I see you have subscription for Adobe Acrobat Pro DC.

As mentioned above to make the file size compatible with 8 or higher, I assume you have an older version of Adobe Acrobat installed.

  • Launch Acrobat> Help> About Adobe Acrobat.
  • Also, Check for update under> Help (install the latest update if it is pending)
  • Try again.

Regards,

Akanchha

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