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I opened this ap today and I don't have the option to covert PDF to word. It was there yesterday

New Here ,
Oct 12, 2017

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I opened this ap today and I don't have the option to covert PDF to word.  It was there yesterday

Hi Roger,

As per the description above, you are not able to use the Adobe ExportPDF services through the Adobe Reader, Is that correct?

The record shows that you have an active subscription of Adobe ExportPDF services on your Adobe ID.

If you are using the services through the free desktop version of Adobe Reader, then make sure you are logged in with your Adobe ID and password in Adobe Reader. To download Reader:  Adobe - Adobe Acrobat Reader DC Distribution  Link: https://get.adobe.com/reader/enterprise/

You can also use the services of Adobe ExportPDF through your online account, Sign in to your account at https://cloud.acrobat.com/exportpdf with your Adobe ID and password to use the services.

Hope this helps, and keep us posted with the results.

Regards,

Anand Sri.

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I opened this ap today and I don't have the option to covert PDF to word. It was there yesterday

New Here ,
Oct 12, 2017

Copy link to clipboard

Copied

I opened this ap today and I don't have the option to covert PDF to word.  It was there yesterday

Hi Roger,

As per the description above, you are not able to use the Adobe ExportPDF services through the Adobe Reader, Is that correct?

The record shows that you have an active subscription of Adobe ExportPDF services on your Adobe ID.

If you are using the services through the free desktop version of Adobe Reader, then make sure you are logged in with your Adobe ID and password in Adobe Reader. To download Reader:  Adobe - Adobe Acrobat Reader DC Distribution  Link: https://get.adobe.com/reader/enterprise/

You can also use the services of Adobe ExportPDF through your online account, Sign in to your account at https://cloud.acrobat.com/exportpdf with your Adobe ID and password to use the services.

Hope this helps, and keep us posted with the results.

Regards,

Anand Sri.

Views

85

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 12, 2017 0
Adobe Employee ,
Oct 12, 2017

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Hi Roger,

As per the description above, you are not able to use the Adobe ExportPDF services through the Adobe Reader, Is that correct?

The record shows that you have an active subscription of Adobe ExportPDF services on your Adobe ID.

If you are using the services through the free desktop version of Adobe Reader, then make sure you are logged in with your Adobe ID and password in Adobe Reader. To download Reader:  Adobe - Adobe Acrobat Reader DC Distribution  Link: https://get.adobe.com/reader/enterprise/

You can also use the services of Adobe ExportPDF through your online account, Sign in to your account at https://cloud.acrobat.com/exportpdf with your Adobe ID and password to use the services.

Hope this helps, and keep us posted with the results.

Regards,

Anand Sri.

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Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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