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I purchased membership, reset password, now Adobe will not allow me to log in to use converter. Would appreciate speaking to a live human

New Here ,
Aug 27, 2018

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I putchased membership, RESET PASSWORD, NOW aDOVE WILL NOT ALLOW ME TO LOG IN TO USE IT.

Hi Russelld,

We have checked your account and found a subscription of Adobe Export PDF.

Follow the steps mentioned below, to activate the subscription.

1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

4- For detailed description of how to use the Export PDF service, you may refer to- Using Adobe Export PDF

You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

As this is a document cloud service and support for the document cloud services is only available on forums. We are here to help, let us know if it still doesn't work.

Regards,

Akanchha

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I purchased membership, reset password, now Adobe will not allow me to log in to use converter. Would appreciate speaking to a live human

New Here ,
Aug 27, 2018

Copy link to clipboard

Copied

I putchased membership, RESET PASSWORD, NOW aDOVE WILL NOT ALLOW ME TO LOG IN TO USE IT.

Hi Russelld,

We have checked your account and found a subscription of Adobe Export PDF.

Follow the steps mentioned below, to activate the subscription.

1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

4- For detailed description of how to use the Export PDF service, you may refer to- Using Adobe Export PDF

You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

As this is a document cloud service and support for the document cloud services is only available on forums. We are here to help, let us know if it still doesn't work.

Regards,

Akanchha

Views

52

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 27, 2018 0
Adobe Employee ,
Aug 27, 2018

Copy link to clipboard

Copied

Hi Russelld,

We have checked your account and found a subscription of Adobe Export PDF.

Follow the steps mentioned below, to activate the subscription.

1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

4- For detailed description of how to use the Export PDF service, you may refer to- Using Adobe Export PDF

You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

As this is a document cloud service and support for the document cloud services is only available on forums. We are here to help, let us know if it still doesn't work.

Regards,

Akanchha

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Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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