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I've already payed for PDF pack annual plan

New Here ,
Aug 27, 2017

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I've already payed for PDF pack annual plan but the verification email address that i wrote was wrong .

Now I've payed with no service

how can I get the service I payed for

best regard

Hi Mosbeha,

As per your account details you do have a PDF Pack subscription registered under this account. But there's seems to be a problem with the billing.

As its a billing concern and this is an open forum, in this case would not be able to make any changes in the account. A verification is required and In order to verify and make changes to the account, you need to contact to our customer care team via chat.

Contact Customer Care

Regards,

Akanchha

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I've already payed for PDF pack annual plan

New Here ,
Aug 27, 2017

Copy link to clipboard

Copied

I've already payed for PDF pack annual plan but the verification email address that i wrote was wrong .

Now I've payed with no service

how can I get the service I payed for

best regard

Hi Mosbeha,

As per your account details you do have a PDF Pack subscription registered under this account. But there's seems to be a problem with the billing.

As its a billing concern and this is an open forum, in this case would not be able to make any changes in the account. A verification is required and In order to verify and make changes to the account, you need to contact to our customer care team via chat.

Contact Customer Care

Regards,

Akanchha

TOPICS
PDF Pack

Views

89

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 27, 2017 0
Adobe Employee ,
Aug 28, 2017

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Hi Mosbeha,

As per your account details you do have a PDF Pack subscription registered under this account. But there's seems to be a problem with the billing.

As its a billing concern and this is an open forum, in this case would not be able to make any changes in the account. A verification is required and In order to verify and make changes to the account, you need to contact to our customer care team via chat.

Contact Customer Care

Regards,

Akanchha

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Report

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Aug 28, 2017 0
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