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I want to cancel my cloud pro signature and I can not, how do I cancel?

New Here ,
Jun 07, 2018 Jun 07, 2018

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Quero cancelar minha assinatura do document cloud pro e nao consigo, como faço para cancelar?

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correct answers 1 Correct answer

Engaged , Jun 18, 2018 Jun 18, 2018

Clique no link:

https://helpx.adobe.com/br/contact/support.html

1. Como podemos lhe ajudar?

Escolha o produto desejado

2. Que tipo de problema você está enfrentando?

Escolha a opção desejada

No popup clique no botão"Mostre-me minhas opções de contato"

3. Deseja entrar em contato conosco?

Escolha Bate-Papo se estiver ativo (mais rápido)

ou

Entre em contato pelo telefone exibido

Atendimento de 9 as 17 horas

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Adobe Employee ,
Jun 08, 2018 Jun 08, 2018

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Hi Douglasd,

Looking at your account information, I see that the subscription has already been canceled. I believe you have managed to cancel it on your own?

There are two ways you can cancel the subscription-

1- Following the steps suggested in the help document Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services you can cancel the subscription from you Adobe account.

2- Or if there is any trouble, so you can contact to our customer care billing team Contact Customer Care

Thanks,

Akanchha

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New Here ,
Jun 08, 2018 Jun 08, 2018

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Yes,i canceled...thank you!

Enviado do meu smartphone Samsung Galaxy.

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Adobe Employee ,
Jun 08, 2018 Jun 08, 2018

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Let us know if any further assistance is required.

-Akanchha

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Engaged ,
Jun 18, 2018 Jun 18, 2018

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LATEST

Clique no link:

https://helpx.adobe.com/br/contact/support.html

1. Como podemos lhe ajudar?

Escolha o produto desejado

2. Que tipo de problema você está enfrentando?

Escolha a opção desejada

No popup clique no botão"Mostre-me minhas opções de contato"

3. Deseja entrar em contato conosco?

Escolha Bate-Papo se estiver ativo (mais rápido)

ou

Entre em contato pelo telefone exibido

Atendimento de 9 as 17 horas

Votes

Translate

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Report

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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