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I wish to convert a PDF to Word, I have paid for this plan 24 hours ago and it appears in my plan BUT when I try on a document it takes me to the pay up page every time!

New Here ,
Jun 29, 2018

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I wish to convert a PDF to Word, I have paid for this plan 24 hours ago and it appears in my plan BUT when I try on a document it takes me to the pay up page every time?

Most Valuable Participant
Correct answer by Test Screen Name | Most Valuable Participant

Most common cause: paying for Acrobat Pro but still using Acrobat Reader. It will take you to the payment page FOREVER. Don't use Reader if you subscribe to Acrobat. Do use Reader if you subscribe to PDF Pack though. Very confusing.

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I wish to convert a PDF to Word, I have paid for this plan 24 hours ago and it appears in my plan BUT when I try on a document it takes me to the pay up page every time!

New Here ,
Jun 29, 2018

Copy link to clipboard

Copied

I wish to convert a PDF to Word, I have paid for this plan 24 hours ago and it appears in my plan BUT when I try on a document it takes me to the pay up page every time?

Most Valuable Participant
Correct answer by Test Screen Name | Most Valuable Participant

Most common cause: paying for Acrobat Pro but still using Acrobat Reader. It will take you to the payment page FOREVER. Don't use Reader if you subscribe to Acrobat. Do use Reader if you subscribe to PDF Pack though. Very confusing.

TOPICS
ExportPDF

Views

59

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 29, 2018 0
Most Valuable Participant ,
Jun 29, 2018

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Most common cause: paying for Acrobat Pro but still using Acrobat Reader. It will take you to the payment page FOREVER. Don't use Reader if you subscribe to Acrobat. Do use Reader if you subscribe to PDF Pack though. Very confusing.

Likes

Translate

Translate

Report

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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