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iMac randomly shuts down. Apple says it may be caused by Adobe fonts. How do I remove all Adobe app and fonts?

New Here ,
Mar 01, 2019

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How do I remove all Adobe and fonts from iMac?

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iMac randomly shuts down. Apple says it may be caused by Adobe fonts. How do I remove all Adobe app and fonts?

New Here ,
Mar 01, 2019

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How do I remove all Adobe and fonts from iMac?

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Mar 01, 2019 0
Adobe Employee ,
Mar 04, 2019

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Hi randallc82945680 

While using Adobe application if your Mac is shutting down or crashing then it makes sense the reason could be Adobe application or font (as you have mentioned). Do you use any Adobe product and when exactly you iMac crashes, what do you do?

Additional: If you wish to, you ca run cleaner tool to remove Adobe apps-  Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs  for CC apps Use the Creative Cloud Cleaner Tool to solve installation problems

Thanks,

Akanchha

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