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Internal server error (500)! Can't open or download any PDF on Document Cloud anymore! Please help!

New Here ,
Feb 28, 2017

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hello,

please help me, I can not open or download PDFs on my document cloud anymore! All my important University files are on adobe document cloud!

I open https://cloud.acrobat.com/  and the folder structure appears as usual. But when I open it 'Cannot preview filetype appears' where the PDF should be shown.

When clicking on 'download' a small windows says: 'Internal server error (500)'. 'Your request could not be completed due to an internal server error.'

Opening a file in the program acrobat reader (of my PC) it also says: ' There was an error opening this document. A file error has occurred'. For all of my files!

On my android tablet I cannot open any files either! What can I do to??

Best Regards

An

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Internal server error (500)! Can't open or download any PDF on Document Cloud anymore! Please help!

New Here ,
Feb 28, 2017

Copy link to clipboard

Copied

hello,

please help me, I can not open or download PDFs on my document cloud anymore! All my important University files are on adobe document cloud!

I open https://cloud.acrobat.com/  and the folder structure appears as usual. But when I open it 'Cannot preview filetype appears' where the PDF should be shown.

When clicking on 'download' a small windows says: 'Internal server error (500)'. 'Your request could not be completed due to an internal server error.'

Opening a file in the program acrobat reader (of my PC) it also says: ' There was an error opening this document. A file error has occurred'. For all of my files!

On my android tablet I cannot open any files either! What can I do to??

Best Regards

An

TOPICS
Acrobat.com Cloud Storage

Views

1.2K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 28, 2017 0
New Here ,
Feb 28, 2017

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