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is it possible to chat with a real live person???? this is bs!!! I paid my money and can't use the darn product and my meeting is in the morning!
I do not understand why adobe make this process so damn useless!!!!
I purchased the pdf converter and now it wants me to pay the money again to get the app! the whole thing is bullshit!
You don't give us much to go on but a common issue is to pay for ACROBAT PRO and keep using ACROBAT READER.