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is there any way i can talk to someone on the phone?

New Here ,
Sep 03, 2018

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I bought the Adobe service in order to convert PDF documents to Word documents but when I try to do this, i'm not successful.  I would like to speak to someone on the phone but that doesn't seem to be an option today.  Is that because it's labor day or is there never an opportunity to speak to technical support on the phone?

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Correct answer by try67 | Most Valuable Participant

If you're in the US call :

Adobe Customer Care: 800-833-6687

Monday-Friday, 5am-7pm PT

It's very likely that line doesn't work on national holidays, though.

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is there any way i can talk to someone on the phone?

New Here ,
Sep 03, 2018

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I bought the Adobe service in order to convert PDF documents to Word documents but when I try to do this, i'm not successful.  I would like to speak to someone on the phone but that doesn't seem to be an option today.  Is that because it's labor day or is there never an opportunity to speak to technical support on the phone?

Most Valuable Participant
Correct answer by try67 | Most Valuable Participant

If you're in the US call :

Adobe Customer Care: 800-833-6687

Monday-Friday, 5am-7pm PT

It's very likely that line doesn't work on national holidays, though.

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120

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Sep 03, 2018 0
New Here ,
Sep 03, 2018

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I have exactly the same problem and impossible to find a way to fix that

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New Here ,
Sep 03, 2018

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I'd like to talk to someone also.  Just bought program to convert two JPG to PDF.  Doesn't work.

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Most Valuable Participant ,
Sep 04, 2018

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If you're in the US call :

Adobe Customer Care: 800-833-6687

Monday-Friday, 5am-7pm PT

It's very likely that line doesn't work on national holidays, though.

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Sep 04, 2018 0
New Here ,
Sep 04, 2018

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I got. from an other the Adobe Care phone number in France‭ 01 71 23 01 96‬ And I got immediate support. It was an ID error from my side.

Jean-Gyl Capt

Envoyé de mon iPhone

Le 4 sept. 2018 à 14:19, try67 <forums_noreply@adobe.com> a écrit :

is there any way i can talk to someone on the phone?

created by try67 in Document Cloud PDF services - View the full discussion

If you're in the US call :

Adobe Customer Care: 800-833-6687

Monday-Friday, 5am-7pm PT

It's very likely that line doesn't work on national holidays, though.

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Sep 04, 2018 0
New Here ,
Sep 04, 2018

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I shut my computer down overnight and the service worked the next morning.  Yeah!

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