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Issues with PDF documents I upload via email

New Here ,
Oct 24, 2019

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Hi guys, 

 

Since I have uploaded the new IOS software on my Ipad, when I upload a PDF document via email it seems to alter my writing that I have edited, is there anything Adobe or anyone can suggest as I have not changed anything that I am doing on my side, possibly it is teething problems with the new IOS update and Adobe need to release a new update to fix this issue, 

 

Any help or advice would be appreciated 

 

Dylan

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Issues with PDF documents I upload via email

New Here ,
Oct 24, 2019

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Hi guys, 

 

Since I have uploaded the new IOS software on my Ipad, when I upload a PDF document via email it seems to alter my writing that I have edited, is there anything Adobe or anyone can suggest as I have not changed anything that I am doing on my side, possibly it is teething problems with the new IOS update and Adobe need to release a new update to fix this issue, 

 

Any help or advice would be appreciated 

 

Dylan

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Oct 24, 2019 0
Adobe Employee ,
Oct 25, 2019

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Hi Dylan,

 

Sorry to hear about the trouble caused.

Have you started experiencing this problem after installing iOS update? Would you please try the following-

1- Check with a different pdf attachment.

2- After installing update did you reboot device? If not, please try once.

3- Check the same file on Document Cloud web https://documentcloud.adobe.com/ and see if that's opening up fine

 

Thanks,

Akanchha 

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Oct 25, 2019 0
Dylan95 LATEST
New Here ,
Nov 13, 2019

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Hi Akanchha,

 

I have tried all if the following and I am still experiencing issues? 

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Nov 13, 2019 0
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