Copy link to clipboard
Copied
Hi guys,
Since I have uploaded the new IOS software on my Ipad, when I upload a PDF document via email it seems to alter my writing that I have edited, is there anything Adobe or anyone can suggest as I have not changed anything that I am doing on my side, possibly it is teething problems with the new IOS update and Adobe need to release a new update to fix this issue,
Any help or advice would be appreciated
Dylan
Copy link to clipboard
Copied
Hi Dylan,
Sorry to hear about the trouble caused.
Have you started experiencing this problem after installing iOS update? Would you please try the following-
1- Check with a different pdf attachment.
2- After installing update did you reboot device? If not, please try once.
3- Check the same file on Document Cloud web https://documentcloud.adobe.com/ and see if that's opening up fine
Thanks,
Akanchha
Copy link to clipboard
Copied
Hi Akanchha,
I have tried all if the following and I am still experiencing issues?