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it does not look like a have adobe installed correctly. Also every time I want to download a PDF document, it coverts to a word

New Here ,
May 23, 2017 May 23, 2017

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it does not look like a have adobe installed correctly.  Also every time I want to download a PDF document, it coverts to a word

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correct answers 1 Correct answer

Adobe Employee , May 30, 2017 May 30, 2017

Hi tracye65697486,

Sorry for the delay in response. 

If you have already an Adobe Acrobat/Reader installed, you can go to control Panel > Program and Features, check the installed applications. If Acrobat/Reader is already installed it should be listed there.

If there is a file association issue, meaning operating system don't remember which application to use for .pdf files, you may visit: Associate PDF files to always open in Acrobat or Reader on Windows 10

Let us know if that helps any.

-Tariq

...

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New Here ,
May 23, 2017 May 23, 2017

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not answered, how do I properly install Adobe reader?

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Adobe Employee ,
May 30, 2017 May 30, 2017

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Hi tracye65697486,

Sorry for the delay in response. 

If you have already an Adobe Acrobat/Reader installed, you can go to control Panel > Program and Features, check the installed applications. If Acrobat/Reader is already installed it should be listed there.

If there is a file association issue, meaning operating system don't remember which application to use for .pdf files, you may visit: Associate PDF files to always open in Acrobat or Reader on Windows 10

Let us know if that helps any.

-Tariq Dar.

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