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it does not look like a have adobe installed correctly. Also every time I want to download a PDF document, it coverts to a word

New Here ,
May 23, 2017

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it does not look like a have adobe installed correctly.  Also every time I want to download a PDF document, it coverts to a word

Hi tracye65697486,

Sorry for the delay in response. 

If you have already an Adobe Acrobat/Reader installed, you can go to control Panel > Program and Features, check the installed applications. If Acrobat/Reader is already installed it should be listed there.

If there is a file association issue, meaning operating system don't remember which application to use for .pdf files, you may visit: Associate PDF files to always open in Acrobat or Reader on Windows 10

Let us know if that helps any.

-Tariq Dar.

TOPICS
Acrobat.com Cloud Storage, Adobe Send, ExportPDF, Fill & Sign

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it does not look like a have adobe installed correctly. Also every time I want to download a PDF document, it coverts to a word

New Here ,
May 23, 2017

Copy link to clipboard

Copied

it does not look like a have adobe installed correctly.  Also every time I want to download a PDF document, it coverts to a word

Hi tracye65697486,

Sorry for the delay in response. 

If you have already an Adobe Acrobat/Reader installed, you can go to control Panel > Program and Features, check the installed applications. If Acrobat/Reader is already installed it should be listed there.

If there is a file association issue, meaning operating system don't remember which application to use for .pdf files, you may visit: Associate PDF files to always open in Acrobat or Reader on Windows 10

Let us know if that helps any.

-Tariq Dar.

TOPICS
Acrobat.com Cloud Storage, Adobe Send, ExportPDF, Fill & Sign

Views

161

Likes

Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 23, 2017 0
New Here ,
May 23, 2017

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not answered, how do I properly install Adobe reader?

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May 23, 2017 0
Adobe Employee ,
May 30, 2017

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Hi tracye65697486,

Sorry for the delay in response. 

If you have already an Adobe Acrobat/Reader installed, you can go to control Panel > Program and Features, check the installed applications. If Acrobat/Reader is already installed it should be listed there.

If there is a file association issue, meaning operating system don't remember which application to use for .pdf files, you may visit: Associate PDF files to always open in Acrobat or Reader on Windows 10

Let us know if that helps any.

-Tariq Dar.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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May 30, 2017 0
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