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j'ai souscris un abonnement adobe export pdf et je n'arrive pas à modifier mon doc en word le logiciel me demande de repayer

New Here ,
May 17, 2018 May 17, 2018

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j'ai souscris un abonnement adobe export pdf et je n'arrive pas à modifier mon doc en word le logiciel me demande de repayer. Comment faire?

pourtant quand je v pour resouscrire il me dit que j'ai déjà souscris à cet abonnement

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correct answers 1 Correct answer

Adobe Employee , May 23, 2018 May 23, 2018

Hi Vaninab,

Looking at your account information, I see that you have a paid subscription of Adobe Export PDF. What exactly happen when you try to access your subscription?

1- Adobe Export PDF https://helpx.adobe.com/document-cloud/help/using-exportpdf.html is an online service that you can access online via- https://cloud.acrobat.com/exportpdf

2- You can also use the services through free desktop version of Adobe Reader- Adobe Acrobat Reader DC Install for all versions

3- You just need to “Sign In”

...

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Adobe Employee ,
May 23, 2018 May 23, 2018

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Hi Vaninab,

Looking at your account information, I see that you have a paid subscription of Adobe Export PDF. What exactly happen when you try to access your subscription?

1- Adobe Export PDF https://helpx.adobe.com/document-cloud/help/using-exportpdf.html is an online service that you can access online via- https://cloud.acrobat.com/exportpdf

2- You can also use the services through free desktop version of Adobe Reader- Adobe Acrobat Reader DC Install for all versions

3- You just need to “Sign In” using the email (Adobe ID) under which you have subscription registered.

Please ensure that you are working with Adobe Reader DC not Acrobat DC to access PDF Pack and "Signed In" using correct email.

For any troubleshooting, refer to- https://forums.adobe.com/docs/DOC-8841

Regards,

Akanchha

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