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Kan inte skriva ut pdf. Acrobat DC stängs ner.

New Here ,
Oct 01, 2017

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Acrobat DC fungerar perfekt ända tills jag skall skriva ut. Då stängs programmet ner.

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Kan inte skriva ut pdf. Acrobat DC stängs ner.

New Here ,
Oct 01, 2017

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Acrobat DC fungerar perfekt ända tills jag skall skriva ut. Då stängs programmet ner.

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Acrobat.com Cloud Storage

Views

121

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Oct 01, 2017 0
AnandSri LATEST
Adobe Employee ,
Oct 02, 2017

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Hi Maudb,

As per the description above, Acrobat Pro DC is crashing when you try to print any PDF file, Is that correct?

Try to disable protected mode, Open Acrobat>Edit>Preferences>Protected View>off

Is this does not help, try the following steps:

1- Run as administrator- right-click Acrobat DC shortcut and select Run as administrator, then try printing .

2- Change Compatibility setting- under Acrobat DC shortcut>right-click>Properties.

     Compatibility tab>check the box "Run this program in compatibility mode for" and select Windows 7 from the drop-down options, Click Apply and relaunch Acrobat and try to print.

3- If that doesn't work, try repairing Acrobat by clicking "Repair Installation" under the  Help menu.

You may also refer to the following link for more troubleshooting steps: Fix PDF printing crash in Adobe Reader 10.1.2 on Windows  Link: https://helpx.adobe.com/acrobat/kb/pdf-wont-print-reader-10.html

** Note: steps are same for Reader and Acrobat DC.

Please confirm the version of Acrobat DC installed on the machine from Help>About Acrobat.

Hope this helps, and keep us posted with the results.

Regards,

Anand Sri.

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