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my credit card has also been charched

New Here ,
Mar 01, 2017

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Dear Aadesh

Maybe you can also help me with my problem: my credit card has also been charched $46.61 per month Feb. 26,2017

for "Adobe Acropro Subs. How can You refund my money and What do we have to do to cancel this subscription as soon as possible? We do not want to be charged in the future, because we did not know it is going to be charged monthly. We do not need the service anymore. Is there any possibility you can help us?

Thank you very much in advance. If you need any further information please do not hesitate to ask.

Best regards,

Salma Husaien

Hi Salmah45179052,

I have checked your account with the registered email address, but couldn't find any active subscription under it.

As it is a billing concern and we would not be able to share the account details because of the security reasons.

Would request you to Contact Customer Care , our billing team will go ahead and assist you for the same.

Regards,

Akanchha

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my credit card has also been charched

New Here ,
Mar 01, 2017

Copy link to clipboard

Copied

Dear Aadesh

Maybe you can also help me with my problem: my credit card has also been charched $46.61 per month Feb. 26,2017

for "Adobe Acropro Subs. How can You refund my money and What do we have to do to cancel this subscription as soon as possible? We do not want to be charged in the future, because we did not know it is going to be charged monthly. We do not need the service anymore. Is there any possibility you can help us?

Thank you very much in advance. If you need any further information please do not hesitate to ask.

Best regards,

Salma Husaien

Hi Salmah45179052,

I have checked your account with the registered email address, but couldn't find any active subscription under it.

As it is a billing concern and we would not be able to share the account details because of the security reasons.

Would request you to Contact Customer Care , our billing team will go ahead and assist you for the same.

Regards,

Akanchha

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161

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 01, 2017 0
Adobe Employee ,
Mar 01, 2017

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Hi Salmah45179052,

I have checked your account with the registered email address, but couldn't find any active subscription under it.

As it is a billing concern and we would not be able to share the account details because of the security reasons.

Would request you to Contact Customer Care , our billing team will go ahead and assist you for the same.

Regards,

Akanchha

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Translate

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Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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