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My document cloud says no internet yet I have internet! help!

laceyw65834252
New Here ,
Apr 20, 2017 Apr 20, 2017

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My document cloud says I have to connect to internet - Yet I'm connected?? Help!

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Adorobat Adobe Employee
Adobe Employee ,
Apr 24, 2017 Apr 24, 2017

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Hi laceyw65834252,

Could you please try troubleshooting steps given in the link below?

Can't connect to Adobe.com online service

You may refer to the following link discussing the same issue:

Unable to connect to Document Cloud

Keep us posted with the results.

Thanks,

Shivam

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