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Need to speak to someone from Adobe

Community Beginner ,
Jan 06, 2015

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What is a good phone number to get ahold and talk to a REAL PERSON from Adobe?? Please help.

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Acrobat.com Cloud Storage, Adobe Send, ExportPDF, Fill & Sign, PDF Pack

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Need to speak to someone from Adobe

Community Beginner ,
Jan 06, 2015

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What is a good phone number to get ahold and talk to a REAL PERSON from Adobe?? Please help.

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Acrobat.com Cloud Storage, Adobe Send, ExportPDF, Fill & Sign, PDF Pack

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875

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Jan 06, 2015 0
Jan 06, 2015

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Hi Marina14,

Please Contact Customer Care. Choose your product and follow the prompts until you see the blue Still Need Help? button. There, you should find phone and chat options for your product.

Best,

Sara

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Jan 06, 2015 1
Community Beginner ,
Jan 06, 2015

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I have gone through that and have yet to reach a phone #

The number I called (800)833-6687 doesn't seem to let you talk to anyone

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Jan 06, 2015 0
New Here ,
Sep 28, 2015

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1-800-642-3623

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Sep 28, 2015 0
Community Beginner ,
Jan 06, 2015

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I did go through all the choose your product thing. The one number that I called was (800)833-6687 and still was unable to Talk with a real person.

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Jan 06, 2015 1
Community Beginner ,
May 10, 2015

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Hi Marina14, sorry to say I can't help you either, I've been trying to get help from Adobe for months and it seems once they have your money you no longer matter, i've come to the conclusion Adobe only have one employee and all his/her time is taken up devising complicated auto reply systems which result in dead ends. R.I.P Adobe

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May 10, 2015 1
Adobe Employee ,
May 14, 2015

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Hi barries66202932

We regret for the inconvenience caused to you?

What issue are you facing? If you could be a bit specific with your issue, i might be able to help you with that.

Regards,

Rahul

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May 14, 2015 0
New Here ,
Nov 06, 2020

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I have been on hold for over an hour waiting for a specialist to tell me why my Lightroom doesn't have the same options as the tutorials on YouTube...seems like a simple question. Do I have a different version, wrong download?? In any case I will NOT be renewing my account in February, $128 a year is to much to pay to someone that ignores you and gives you absolutely no support! That may not be much money to Adobe...but for a small business it's a different story. 

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Nov 06, 2020 0
Most Valuable Participant ,
Nov 08, 2020

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Shelby, this is the sort of thing forums are probably much better at answering. I don't know anything about Lightroom, but I do know how frustrating it can be trying to follow a tutorial. The reason is that apps change a lot over time. Check the version you have, and check the version in the tutorial. If the tutorial doesn't give a version, they probably aren't very expert. But you could also try checking the year it came out. 

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Nov 08, 2020 0
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