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No login option in Acrobat Reader DC 2018.011.20035.

New Here ,
Apr 04, 2018

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And subsequently I can't use my subscribed ExportPDF to convert a pdf to Word.

Don't get the logon-option in the upper right corner when running Acrobat reader DC (2018.011.20035) on Windows 10-computer.

Hi Karlgunnars,

As shared that the sign in option isn't available at the upper right corner, that means neither the option nor your name showing at the top?

You must try installing the latest patch of the application through- Release Notes | Adobe Acrobat, Reader

Or uninstall the application using cleaner tool- Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs  and reinstall it-

Adobe Acrobat Reader DC Install for all versions

Also, are you using this application on personal computer or is it a enterprise deployment managed by you IT administrator?

Note- If the application's installation managed by the IT Admin then there are chances that the "Sign In" of the application has been customized.

Regards,

Akanchha

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No login option in Acrobat Reader DC 2018.011.20035.

New Here ,
Apr 04, 2018

Copy link to clipboard

Copied

And subsequently I can't use my subscribed ExportPDF to convert a pdf to Word.

Don't get the logon-option in the upper right corner when running Acrobat reader DC (2018.011.20035) on Windows 10-computer.

Hi Karlgunnars,

As shared that the sign in option isn't available at the upper right corner, that means neither the option nor your name showing at the top?

You must try installing the latest patch of the application through- Release Notes | Adobe Acrobat, Reader

Or uninstall the application using cleaner tool- Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs  and reinstall it-

Adobe Acrobat Reader DC Install for all versions

Also, are you using this application on personal computer or is it a enterprise deployment managed by you IT administrator?

Note- If the application's installation managed by the IT Admin then there are chances that the "Sign In" of the application has been customized.

Regards,

Akanchha

TOPICS
ExportPDF

Views

615

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 04, 2018 0
Adobe Employee ,
Apr 04, 2018

Copy link to clipboard

Copied

Hi Karlgunnars,

As shared that the sign in option isn't available at the upper right corner, that means neither the option nor your name showing at the top?

You must try installing the latest patch of the application through- Release Notes | Adobe Acrobat, Reader

Or uninstall the application using cleaner tool- Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs  and reinstall it-

Adobe Acrobat Reader DC Install for all versions

Also, are you using this application on personal computer or is it a enterprise deployment managed by you IT administrator?

Note- If the application's installation managed by the IT Admin then there are chances that the "Sign In" of the application has been customized.

Regards,

Akanchha

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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