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Not able to convert PDF to Word

New Here ,
Oct 28, 2018

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So I went to convert PDF to word and it keeps saying conversion failure. I tried uninstalling and re-installing and it does not seem to work. Not really sure why I've purchased the adobe in the first place when it doesn't work. I can't even email someone about this, I have to post a discussion?

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Not able to convert PDF to Word

New Here ,
Oct 28, 2018

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So I went to convert PDF to word and it keeps saying conversion failure. I tried uninstalling and re-installing and it does not seem to work. Not really sure why I've purchased the adobe in the first place when it doesn't work. I can't even email someone about this, I have to post a discussion?

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Oct 28, 2018 0
Engaged ,
Oct 28, 2018

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Hi,

Sorry for the inconvenience caused to you. Can you please confirm the following details:

1. Is the product Adobe Acrobat or Reader?

2. Please check if you are able to complete the workflow at: Adobe Document Cloud

3. Also, are you observing the error for a specific file or for all files?

4. Kindly attach a screenshot fo the error message

Regards,

Poorvi

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Oct 28, 2018 0
New Here ,
Oct 29, 2018

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Good Evening,

This is Adobe Acrobat Reader DC. Yes, I have tried other documents and

still the same response.

On Mon, Oct 29, 2018 at 1:42 AM poorvis73476607 <forums_noreply@adobe.com>

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Oct 29, 2018 0
Adorobat LATEST
Adobe Employee ,
Dec 20, 2018

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Hi djsobe216,

As per the issue description mentioned above, you are conversion failure message when converting pdf to word, is that correct?

Try the troubleshooting steps given in the following forum thread help document:

File conversion error | Adobe Export PDF

You may also refer to the following forum threads discussing the similar issue:

"Conversion Failure" in PDF export to jpeg or tif

Conversion failure

conversion failure with Exportpdf

Conversion Failure

Thanks,

Shivam

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Dec 20, 2018 1
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