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On exporting Reader is asking to purchase...

New Here ,
Aug 16, 2016

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When I try to convert my pdf to word it keeps taking me to Adobe site to purchase........Already purchased

Hi davidl55032983,

Could you please tell what Operating System you have-Windows/Mac?

Are you using Export PDF services in Adobe Reader or in Web Browser like Google Chrome/Internet Explorer?

Try to export pdf by visiting this link -  https://cloud.acrobat.com/exportpdf

Assuming, you are using Reader for Export PDF services,Try to first logout from the application by clicking on top right corner of the screen and then click sign out,close Reader and then launch it again, login into your account and then try to export to pdf.

Visit this link on how to use Adobe PDF Export services :How to Use Adobe PDF Pack

Let us know about the results.

Thank You,

Shivam

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On exporting Reader is asking to purchase...

New Here ,
Aug 16, 2016

Copy link to clipboard

Copied

When I try to convert my pdf to word it keeps taking me to Adobe site to purchase........Already purchased

Hi davidl55032983,

Could you please tell what Operating System you have-Windows/Mac?

Are you using Export PDF services in Adobe Reader or in Web Browser like Google Chrome/Internet Explorer?

Try to export pdf by visiting this link -  https://cloud.acrobat.com/exportpdf

Assuming, you are using Reader for Export PDF services,Try to first logout from the application by clicking on top right corner of the screen and then click sign out,close Reader and then launch it again, login into your account and then try to export to pdf.

Visit this link on how to use Adobe PDF Export services :How to Use Adobe PDF Pack

Let us know about the results.

Thank You,

Shivam

Views

180

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 16, 2016 0
Adobe Employee ,
Aug 22, 2016

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Hi davidl55032983,

Could you please tell what Operating System you have-Windows/Mac?

Are you using Export PDF services in Adobe Reader or in Web Browser like Google Chrome/Internet Explorer?

Try to export pdf by visiting this link -  https://cloud.acrobat.com/exportpdf

Assuming, you are using Reader for Export PDF services,Try to first logout from the application by clicking on top right corner of the screen and then click sign out,close Reader and then launch it again, login into your account and then try to export to pdf.

Visit this link on how to use Adobe PDF Export services :How to Use Adobe PDF Pack

Let us know about the results.

Thank You,

Shivam

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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