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ou do not have access to this service. Please contact your IT Administrator to gain access

New Here ,
Aug 19, 2019

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I run into a problem when I do it fוll and signed, What do I need to do to solve the problem?

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ou do not have access to this service. Please contact your IT Administrator to gain access

New Here ,
Aug 19, 2019

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I run into a problem when I do it fוll and signed, What do I need to do to solve the problem?

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484

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Aug 19, 2019 0
Adobe Employee ,
Sep 13, 2019

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Hey Dan_Mor,

 

We'r sorry for not being able to reply on time.

As shared, you are getting the message "You do not have access to this service" while using Fill & Sign service. Do you get the same error while adding annotation or using any other feature?

You may try the following steps-

1- Check with the different file, as it could be a file specific issue.

2- If you are using desktop application Adobe Reader DC, then Sign Out of the application once and check back.

3- Try accessing the service through Docuemnt Cloud web interface: https://documentcloud.adobe.com/ 

Hope this help.

 

Thanks,

Akanchha 

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