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Outlook 2016 + Adobe Send & Track + Drag'n'Drop Large PDF

Community Beginner ,
Nov 17, 2017

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We have Outlook 2016 Version 1710 (Build 8625.2127 Click-to-Run)

Whenever a large PDF or any file is dragged and dropped onto a new email,

the following pop-up window blocks Adobe Send & Track from offering to upload the file.

Capture.PNG

Seems like Outlook is trying to take over control of attaching large files.

As soon as you close the pop-up window nothing happens.

The file is not attached and Adobe Send & Track never offers to upload the file.

This isn't that big of a problem because the "Attache File via Adobe Send & Track" still works.

Capture2.PNG

But everyone in the office is used to using drag'n'drop.

Is there a way to disable Outlook's default handling of large attachments?

TOPICS
Acrobat.com Cloud Storage, Adobe Send

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Outlook 2016 + Adobe Send & Track + Drag'n'Drop Large PDF

Community Beginner ,
Nov 17, 2017

Copy link to clipboard

Copied

We have Outlook 2016 Version 1710 (Build 8625.2127 Click-to-Run)

Whenever a large PDF or any file is dragged and dropped onto a new email,

the following pop-up window blocks Adobe Send & Track from offering to upload the file.

Capture.PNG

Seems like Outlook is trying to take over control of attaching large files.

As soon as you close the pop-up window nothing happens.

The file is not attached and Adobe Send & Track never offers to upload the file.

This isn't that big of a problem because the "Attache File via Adobe Send & Track" still works.

Capture2.PNG

But everyone in the office is used to using drag'n'drop.

Is there a way to disable Outlook's default handling of large attachments?

TOPICS
Acrobat.com Cloud Storage, Adobe Send

Views

418

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 17, 2017 0
Community Beginner ,
Nov 20, 2017

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Or is there a way to change how Outlook handles dragging and dropping a large file attachment onto an email?

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Nov 20, 2017 0
New Here ,
Dec 01, 2017

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Adobe?? are you there?

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Dec 01, 2017 0
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