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PDF conversion in Word gives a blank page

New Here ,
Sep 01, 2018

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Hello, I used Adobe to convert a scanned document and I got a blank page when usually I get a good conversion.

What should I do ?

Hi Genevievep,

As shared that its an scanned page, and a scanned page doesn't contain the real text. So the content of the pdf is a image which isn't converting to the word doc.

Are you experiencing this problem with one specific document or multiple files? Could you please check with a different file and conversion through the web browser?

Refer to the- https://cloud.acrobat.com/  and try the conversion through that.

Let us know if the result still comes out the same.

Regards,

Akanchha

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PDF conversion in Word gives a blank page

New Here ,
Sep 01, 2018

Copy link to clipboard

Copied

Hello, I used Adobe to convert a scanned document and I got a blank page when usually I get a good conversion.

What should I do ?

Hi Genevievep,

As shared that its an scanned page, and a scanned page doesn't contain the real text. So the content of the pdf is a image which isn't converting to the word doc.

Are you experiencing this problem with one specific document or multiple files? Could you please check with a different file and conversion through the web browser?

Refer to the- https://cloud.acrobat.com/  and try the conversion through that.

Let us know if the result still comes out the same.

Regards,

Akanchha

Views

86

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 01, 2018 0
Adobe Employee ,
Sep 04, 2018

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Hi Genevievep,

As shared that its an scanned page, and a scanned page doesn't contain the real text. So the content of the pdf is a image which isn't converting to the word doc.

Are you experiencing this problem with one specific document or multiple files? Could you please check with a different file and conversion through the web browser?

Refer to the- https://cloud.acrobat.com/  and try the conversion through that.

Let us know if the result still comes out the same.

Regards,

Akanchha

Likes

Translate

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Report

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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