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pdf convert to xlsx is unreadable

New Here ,
Jan 16, 2018

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Trying to convert pdf bank statement to xls using Export feature

File comes up "unreadable content, fix ?"

Click yes and screen fills with random characters but surely not numbers

Help please

Hello nigels35175059

As per the description above, when you convert a PDF file into an Excel, the file is unreadable, Is that correct?

Try exporting the PDF file to Excel online at https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a different browser and see if this brings any difference.

Have you tried exporting any other PDF file to Excel and have checked whether the issue is reproducible? Try converting any other PDF and check.

You may also refer to Text is garbled in converted file | ExportPDF

If it's specific to one PDF file, Is it possible to share the PDF file with us so that we can try to replicate the issue at our end? To share the file, refer to How to share a file using Adobe Document Cloud

Let us know how it goes.

Regards,

Anand Sri.

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ExportPDF

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175

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pdf convert to xlsx is unreadable

New Here ,
Jan 16, 2018

Copy link to clipboard

Copied

Trying to convert pdf bank statement to xls using Export feature

File comes up "unreadable content, fix ?"

Click yes and screen fills with random characters but surely not numbers

Help please

Hello nigels35175059

As per the description above, when you convert a PDF file into an Excel, the file is unreadable, Is that correct?

Try exporting the PDF file to Excel online at https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a different browser and see if this brings any difference.

Have you tried exporting any other PDF file to Excel and have checked whether the issue is reproducible? Try converting any other PDF and check.

You may also refer to Text is garbled in converted file | ExportPDF

If it's specific to one PDF file, Is it possible to share the PDF file with us so that we can try to replicate the issue at our end? To share the file, refer to How to share a file using Adobe Document Cloud

Let us know how it goes.

Regards,

Anand Sri.

TOPICS
ExportPDF

Views

176

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 16, 2018 0
Adobe Employee ,
Jan 16, 2018

Copy link to clipboard

Copied

Hello nigels35175059

As per the description above, when you convert a PDF file into an Excel, the file is unreadable, Is that correct?

Try exporting the PDF file to Excel online at https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a different browser and see if this brings any difference.

Have you tried exporting any other PDF file to Excel and have checked whether the issue is reproducible? Try converting any other PDF and check.

You may also refer to Text is garbled in converted file | ExportPDF

If it's specific to one PDF file, Is it possible to share the PDF file with us so that we can try to replicate the issue at our end? To share the file, refer to How to share a file using Adobe Document Cloud

Let us know how it goes.

Regards,

Anand Sri.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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