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PDF Pack activations and licenses

Adobe Community Professional ,
Feb 11, 2019

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A friend just told me she is paying for three licenses of PDF Pack for three devices. A quick check of the website does not say how many devices one user can install it on.

I know the subscriptions to Creative Cloud or just Acrobat allow two activations per user. How many is it for PDF Pack? Does she need three licenses?

Online PDF converter, convert from web or Acrobat Reader | Adobe PDF Pack

Jane

ACP, ACI

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PDF Pack activations and licenses

Adobe Community Professional ,
Feb 11, 2019

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A friend just told me she is paying for three licenses of PDF Pack for three devices. A quick check of the website does not say how many devices one user can install it on.

I know the subscriptions to Creative Cloud or just Acrobat allow two activations per user. How many is it for PDF Pack? Does she need three licenses?

Online PDF converter, convert from web or Acrobat Reader | Adobe PDF Pack

Jane

ACP, ACI

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267

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Feb 11, 2019 0
Most Valuable Participant ,
Feb 11, 2019

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PDF Pack is not installed at all. It is a web service. It is licensed to a single user, who can use the service from as many devices as they wish, for their own personal use only.

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Feb 11, 2019 1
Adobe Community Professional ,
Feb 11, 2019

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Hi,

Does it say that in the link or did I miss it? She is currently paying for three licenses.

Jane

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Feb 11, 2019 0
Adobe Community Professional ,
Feb 11, 2019

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All licenses with the same Adobe Id?

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Feb 11, 2019 1
Adobe Employee ,
Feb 11, 2019

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Hey jane-e 

Help us with the customer's Adobe ID via private message. Would look into the account and share the subscription details. If she has all 3 subscriptions under one Adobe ID then it would be of no use, because it still be counted as one.

Thanks,

Akanchha

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Feb 11, 2019 1
Adobe Community Professional ,
Feb 12, 2019

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Akki_24  wrote

Help us with the customer's Adobe ID via private message.

PM sent, Akanchha, thank you!

Jane

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Feb 12, 2019 0
Adobe Employee ,
Feb 14, 2019

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Thanks Jane.

Will continue the discussion there.

-Akanchha

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Feb 14, 2019 0
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