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PDF/Printer Issues

New Here ,
May 24, 2016

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Although I can print out a word and other files, I'm unable to print out a pdf file. When trying to print out, a box comes up saying document could not be printed, then another box saying no pages were selected. Appreciate any help in knowing how to resolve this issue. Thanks

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PDF/Printer Issues

New Here ,
May 24, 2016

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Although I can print out a word and other files, I'm unable to print out a pdf file. When trying to print out, a box comes up saying document could not be printed, then another box saying no pages were selected. Appreciate any help in knowing how to resolve this issue. Thanks

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May 24, 2016 0
Adobe Employee ,
May 25, 2016

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Hi bernieg62151993

Please try the following option in Adobe application:

Navigate to Edit menu> Preferences:

  • under Documents set "view documents in PDF/A mode to never from drop down list.
  • under Security(enhanced) unmark box for "Enable protected mode at startup".

Also refer the troubleshooting steps provided in this KB doc : Troubleshoot PDF printing in Adobe Acrobat and Reader

Regards,

Meenakshi

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May 25, 2016 0
New Here ,
May 25, 2016

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Thank you for your efforts

Bernie Gerard IV

630.306.0635

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May 25, 2016 1
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