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PDF to a word document

New Here ,
Sep 12, 2017

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When I try to convert a PDF to a word document it say "trouble signing in" but I'm already signed in! Anyone have any suggestions?

Hi Rachelo,

As I understand from the description above, you are getting "trouble signing in" error while converting a PDF into a Word, Is that correct?

Please try the troubleshooting steps from the following link: Error Message : "An error occurred while signing in"

You may also try to export PDF from the online account, Sign in to your account at https://cloud.acrobat.com/exportpdf with your Adobe ID and password and try to convert the PDF.

Let us know with the results.

Regards,

Anand Sri.

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PDF to a word document

New Here ,
Sep 12, 2017

Copy link to clipboard

Copied

When I try to convert a PDF to a word document it say "trouble signing in" but I'm already signed in! Anyone have any suggestions?

Hi Rachelo,

As I understand from the description above, you are getting "trouble signing in" error while converting a PDF into a Word, Is that correct?

Please try the troubleshooting steps from the following link: Error Message : "An error occurred while signing in"

You may also try to export PDF from the online account, Sign in to your account at https://cloud.acrobat.com/exportpdf with your Adobe ID and password and try to convert the PDF.

Let us know with the results.

Regards,

Anand Sri.

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Sep 12, 2017 0
Adobe Employee ,
Sep 12, 2017

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Hi Rachelo,

As I understand from the description above, you are getting "trouble signing in" error while converting a PDF into a Word, Is that correct?

Please try the troubleshooting steps from the following link: Error Message : "An error occurred while signing in"

You may also try to export PDF from the online account, Sign in to your account at https://cloud.acrobat.com/exportpdf with your Adobe ID and password and try to convert the PDF.

Let us know with the results.

Regards,

Anand Sri.

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