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When I try to convert a PDF to a word document it say "trouble signing in" but I'm already signed in! Anyone have any suggestions?
Hi Rachelo,
As I understand from the description above, you are getting "trouble signing in" error while converting a PDF into a Word, Is that correct?
Please try the troubleshooting steps from the following link: Error Message : "An error occurred while signing in"
You may also try to export PDF from the online account, Sign in to your account at https://cloud.acrobat.com/exportpdf with your Adobe ID and password and try to convert the PDF.
Let us know with the results.
Regards,
Anand Sri.
Copy link to clipboard
Copied
Hi Rachelo,
As I understand from the description above, you are getting "trouble signing in" error while converting a PDF into a Word, Is that correct?
Please try the troubleshooting steps from the following link: Error Message : "An error occurred while signing in"
You may also try to export PDF from the online account, Sign in to your account at https://cloud.acrobat.com/exportpdf with your Adobe ID and password and try to convert the PDF.
Let us know with the results.
Regards,
Anand Sri.