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New Here ,
Nov 04, 2020

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I have paid €25 to convert PDF to Word and it does not work. Itried to contact HELP but they do not respond.

Should I just ask for my payment back?

 

Thank you,

Brendan

ps how do I send this message? just found out, hidden under the ads as usual! nope!

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PDF

New Here ,
Nov 04, 2020

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Copied

I have paid €25 to convert PDF to Word and it does not work. Itried to contact HELP but they do not respond.

Should I just ask for my payment back?

 

Thank you,

Brendan

ps how do I send this message? just found out, hidden under the ads as usual! nope!

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New user

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33

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Nov 04, 2020 0
Most Valuable Participant ,
Nov 04, 2020

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This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

 

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html

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Nov 04, 2020 1
New Here ,
Nov 04, 2020

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Thanks for the information. I had the same doubt 🙂

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